Terms of Sales

1. Application of the General Conditions of Sale

1.1 All orders placed on the Internet in SARL Les Saveurs de la Chanenche ("Lachanenche") are governed by these general conditions of sale, which will apply to the exclusion of all other conditions. By placing an order you acknowledge having read, understood and accepted, without any reserve, these general conditions of sale.

1.2 Lachanenche reserves the right to modify these general conditions of sale at any time by publishing a new version on this site. Each order placed after the publication by Lachanenche of the new version of its General Conditions of Sale incurs the acceptance of the latter.


2. Recording

2.1 When registering on this site, you must ensure the accuracy and completeness of the compulsory data you provide.

2.2 Please inform Lachanenche of any change of address and other modifications by updating your personal data on this site as soon as possible.


3. Password

3.1 You must choose a password during your recording in order to use this site. This password is strictly confidential and should not be disclosed to third parties.

3.2 You take full responsibility for using your password and all the orders that have placed, even without your knowledge, using this password.

3.3 If you know or suspect that a third party knows or uses your password, you must immediately inform Lachanenche.


4. Orders

4.1 By placing an order on this site, you agree to buy the products you have selected in accordance with these general conditions of sale.

4.2 Lachanenche offers its products or part of its products for sale on this site within the limits of available stocks.


5. Order confirmation

5.1 The orders you place on this site do not constitute a compulsory force contract until Lachanenche has sent a confirmation email.

5.2 Lachanenche reserves the right, unrained, to refuse an order, in particular in the event of unpaid invoices or insolvency.

5.3 The data recorded by Lachanenche constitutes irrefutable proof of the command or transaction. The data recorded by the payment system constitutes irrefutable proof of financial transactions.


6. Price

6.1 The prices payable for the goods you order are those which appear on this site on the date of the order, VAT included, but excluding delivery costs.

6.2 The delivery costs are invoiced to the rates indicated on this site on the date of the order.

6.3 Lachanenche reserves the right to modify its prices and delivery costs at any time and to cancel a contract which has label, printing or calculation errors.


7. Delivery

7.1 Any order confirmed by Lachanenche will be delivered to the address indicated on the order and will be given to its recipient or to any other person who is authorized to accept the delivery of the shipment on behalf of the recipient (such as a person being in the same premises as the recipient or a neighbor of it).

7.2 Lachanenche does everything possible to ensure delivery within seven working days following the reception of the order.

7.3 Deliveries can only be made in countries indicated on this site.


8. Verification of the goods

8.1 This is up to you to check the quantity and good condition of the goods on delivery.

8.2 If you notice that goods are lacking or has been damaged, you must report it and submit a complaint to the carrier and inform Lachanenche within 14 days of delivery.


9. Returns

9.1 You can return the goods that do not suit you within 14 days of receipt of the order.

9.2 Lachanenche only accepts the returns of goods in perfect condition and in their original packaging accompanied by the invoice.

9.3 When the returns were made in the prescribed manner, Lachanenche reimburses the price of the goods returned within a maximum of 30 days from the date of receipt of the returned goods. The shipping costs are your responsibility.


10. Payment

10.1 Credit card payment is due immediately. Your credit card data is coded to protect your security.

10.2 For companies subject to French VAT, please contact our consumer service.


11. Delay of payment

11.1 Any delay in payment will give rise to the levy of a moratorium interest on the expired balance and the imputation of administrative and justice costs incurred.

11.2 Lachanenche reserves the right to refuse an order until payment of the entire balance due.


12. Limitation of responsibility

12.1 The photos and texts illustrating and describing the products which appear on this site are non -contractual and only as information. Lachanenche assumes no responsibility in the event of errors or omissions in the photos or texts appearing on this site.

12.2 Without limiting the scope of these General Conditions of Sale, no request for any products delivered, the non -delivery of products or other can exceed the amount of the purchase price of the products that have given rise to a request damages. In no case can Lachanenche be held responsible for indirect, fortuitous or consecutive damage of any kind whatsoever (even if the birth of such a damage was known or could have been by Lachanenche) occurring in relation to its products , Their use, their sale or this site.


13. Force majeure

13.1 Lachanenche will do everything possible to pay her obligations but cannot be held responsible for delays or the lack of delivery arising from circumstances independent of his will, such as strikes, wars, natural or other disasters that prevent Production, transport or delivery of products.

13.2 In the event of delay, Lachanenche will pay her obligations as soon as possible and reserves the right to distribute the remaining products between his customers in a fair manner.


14. access to the website - Legal age

14.1 The site www.lachanenche.com As well as all the addresses attached to it, is a French website which aims to present the activity and sell the alcohols marketed by Lachanenche.

14.2 Given its object and the information that is likely to include, access to the site is exclusively reserved for persons with the legal age required to consume or buy alcohol with regard to the country's regulations at from which people visiting the site accesses the latter. It is thus recalled that in France, this legal age is set at 18 years old.

14.3 When accessing the site, the user is asked to declare that he has the legal age required by clicking the box provided for this purpose. Any false declaration will initiate the responsibility of its author and cannot engage the responsibility of Lachanenche which is unable to verify the declarations of Internet users.


15. Personal data

15.1 In accordance with the "Data Protection" law, the processing of nominative information relating to customers has been declared to the National Commission for Data Protection (CNIL).

15.2 The Customer has the right to access, modify, rectify and delete data concerning him, which he can exercise with Lachanenche. In addition, Lachanenche undertakes not to communicate the contact details of its customers to a third party.


16. Applicable law

16.1 These general conditions of sale are governed by the law of the country where the company Lachanenche is registered.

16.2 The exclusive forum is the same country as that of applicable law.

04340 Méolans Revel